Launch is the beginning, not the end.
Software needs care after it ships: updates, fixes, security patches and improvements as the business changes. We maintain systems we have built and, after a review, systems built by others, under support arrangements agreed in advance.
What we do.
Bug fixes
Investigating and resolving issues reported by your team or users.
Updates & security
Keeping frameworks, dependencies and hosting up to date.
Improvements
Small features and refinements prioritised with you.
Integrations
Maintaining and extending connections to third-party services.
Hosting & monitoring
Infrastructure management and monitoring, where included in the arrangement.
Takeovers
Reviewing and taking over software built by another team, after an assessment.
How the work runs.
01
Discover
Review the codebase, hosting and current issues.
02
Design
Agree priorities and a support arrangement that fits.
03
Build
Fixes, updates and improvements delivered on an agreed rhythm.
04
Grow
A roadmap so the system keeps up with the business.
Typical deliverables
- System review
- Support arrangement
- Issue tracking
- Regular updates
- Improvement roadmap
- Reporting
Questions about software maintenance.
Often, yes. We start with a technical review so we both understand the state of the system before agreeing support.
Related services & products
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Let's talk about software maintenance.
Tell us what you need and where you are today. We'll come back with questions, ideas and a sensible next step.